30 October 2017

ALTUNBILEKLER

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About Altunbilekler

Altunbilekler , Ankara based grocery retailer chain, has been established in 1994.

After starting as a single shop supermarket and developing into a huge multi locational service network, innovation becomes the most important factor in time for Altunbilekler to enhance the development of services culture foundations.

In line with the idea of supplying affordable and trustworthy quality products, Altunbilekler has invested in its own meat processing (packing) and bakery facilities. Also, under the brand name ‘Altunbilekler Sofrası’, a restaurant chain is active and through all these facilities, Altunbilekler provides hundreds of jobs for region’s people.

Currently, Altunbilekler has over 2700 employees in 84 shops, various plants and restaurants with growth plans to come.

The Challenge

SAP is utilized at Altunbilekler for key business functions like Retail, Financial Reporting, Supply Chain Management, POS Data Management and Human Resources. Company used to have its infrastructure to be hosted by a provider in Istanbul; but due to performance issues, a migration to an Ankara based provider has been made. But as growth continued, new problems like continuity and availability of systems has arisen as well as old performance problems recurred. This has resulted as compromises in efficiency, timing and on time delivery; the information flow to C level management took a hit both in quality and timeliness and at some point, daily operations were under constant interruption threat with unavailability of systems occurring more than once a day.

A search has been kicked off for an imminent and sturdy alternative which will solve all current problems, provide surplus efficiency and performance to daily operations and back up future growth plans while not increasing costs.

The necessity of full continuity of business cycles, like daily operations and reporting chains, in the process of migration is deemed critical. All the infrastructure components and environmental integrations should have been migrated seamlessly.

Why Amazon Web Services

After evaluating on premises and cloud options, company decided to go for Amazon Web Services (AWS) cloud with Redibex Consulting who was its partner in implementation of the SAP platform. Enhanced SAP performance, a fully structured and operative disaster recovery scenario, reduced storage costs were main targets at first stage.

A cost model has been developed and main saving points has been determined. Furthermore, a seamless and swift migration goal kept in mind, a short sum of 72 hours of migration time has been programmed and realized.

At this phase, the present structure has been migrated on to Amazon Elastic Compute Cloud (Amazon EC2). Then, working environment has been shifted to SUSE Linux for the sake of cost reduction. Amazon Simple Storage Services (Amazon S3) for data backups and AWS Elastic Block Store (AWS EBS) SSD volumes as storages has been used. Amazon Virtual Private Cloud (Amazon VPC) , AWS Identity and Access Management (AWS IAM) is used for user and access management. Whole infrastructure is being watched by Amazon Cloudwatch.

 

The Benefits

SAP environment, one of the most critical infrastructure pieces, has been moved to AWS swiftly, seamlessly and without problems.

Murat Yağmur, IT Manager of Altunbilekler has commented that ‘the most frequently used tabular report FBL5N used to submit its results after 24 minutes before the migration; now, it is well within 150 seconds. The overall costs have been reduced by 35%.’

To give a hint on how this cost reduction has happened; for instance, development and test environments are not needed to be run at nights or weekends, so they are automatically shut down.

The end user experience has developed companywide. SAP is used by staff to provide financial reports to management for critical decision making. Murat Yağmur mentions the feedback he has received ‘Our finance team is very grateful since their time to report delivery has shortened 9-fold.

Backup-restore process has been dramatically improved. Backup time has fallen to 2 hours from 12; restore time has improved 6-fold and fallen to 1.5 hours.

Altunbilekler